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Privacy Policy

Our contact details:

Name: Helena Mitchell

Phone Number: 07572 042164


The type of personal information we collect:

We currently collect and process the following information:

  • Contact details such as name, email address and telephone number

  • Billing and registration details including your address and, where relevant, date of birth and medical information

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have submitted a contact form via the website or contacted us directly

  • You have completed our waiting list or registration form

We use the information that you have given us in order to provide relevant communications about classes and for participant safety.

We may share this information with awarding bodies such as the RAD or ISTD for the purposes of taking examinations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

a) Your consent. You are able to remove your consent at any time. You can do this by contacting

b) We have a legitimate interest.

How we store your personal information:

Your information is securely stored. We keep your registration details for as long as you are a customer and for a further period of six years unless you ask us to delete it We will then dispose your information by deleting it from our records. We keep your name and email address for as long as you remain subscribed to our mailing list.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at if you wish to make a request.


How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:

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